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Frequently Asked Questions

A Taiwanese snack subscription service whose mission is to spread Taiwan culture, tradition, history, and most importantly -- food!-- worldwide, all in a convenient box.
We aim to deliver authentic Taiwanese tasty snacks, candies, treats, chips, ramen noodles, beverages, coffees, teas from Taiwan to your front door.

Simply choose a plan, wait for your box, then devour! Cancel your subscription at any time.

The Original box is 10'' x 10'' x 3''.
The small-box is 9.5'' x 6.5'' x 2.75''.
Box sizes may vary.

Yes. However, due to the nature of sourcing huge amounts of a variety of Taiwanese treats, some patrons will receive slightly different items.
Every month we strive to rotate new ramen, treats, snacks, and drinks!

Taiwan Treat ships around the 20th of each month. We use 2-day Priority USPS mail, so expect your box to be delivered around the 22nd to the 30th of the month, depending on location.
A tracking number will be provided.
For international orders, please expect a much longer timeframe, up to four weeks.

On your first purchase, your credit card gets charged immediately, then on the 1st of every month until you cancel. Feel free to cancel or skip a month at any time.

Yes, of course! We'd love for everyone to try a taste of Taiwan. Simply choose Gift it, or at the Checkout page, check the Gift box, and enter your receipent's information at checkout. Make sure you enter YOUR e-mail address, though.

We accept all major credit and debit cards. We never store or receive your card details -- it is stored on Stripe, a secure payment processor. (www.stripe.com)

Yes. However, we do not have the pause function, but you can skip a month. This effectively pauses your subscription for one month.
Cancelling will only cancel your subscription, but not refund. To get a refund, please use our green messaging system, located in the bottom right of the screen. .

If we already shipped your order, unfortunately, then there are no refunds.
If you cancel and your order is not yet shipped, we will refund you 100% of the price.
To get a refund, please use message system located in the bottom right corner with subject "Request Refund." or email us at [email protected]

Unfortunately, we do not offer any customized boxes. If you have any allergies please take extra caution. Most snacks may have been manufactured in an environment where nuts and other allergens are handled. If you are unsure, please seek professional advice from a doctor. Taiwan Treat is not liable for any adverse reactions caused by consuming the snacks and anything we include in the boxes. Please consume at your own risk.

Yes. However, we are only accepting Youtube video reviews with an average view of 10,000 per video at this time.
If you meet the requirements and would like a complimentary box for a video review, please inquire us at [email protected]




Authentic Taiwanese snacks from Taiwan to your door

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